1. Nature of This Service — Educational Information Only

PainIQ is an educational platform designed and curated by a board-certified pain management physician. All content, including AI-generated responses, physician-authored articles, dosing guides, and condition information, is provided for general educational and informational purposes only.

PainIQ does not provide medical advice, diagnosis, or treatment. No physician-patient relationship is established by your use of this platform, including PainIQ Pro. The information provided — even in interactive AI sessions — does not constitute and should not be construed as professional medical advice, a clinical consultation, or a recommendation to take or change any medication.

2. No Substitute for Professional Medical Care

PainIQ is not a substitute for the advice of a qualified physician, pharmacist, or other licensed healthcare provider. Always seek the guidance of your doctor or another qualified health professional regarding any medical condition, medication, symptom, or treatment. Never disregard, delay, or discontinue professional medical advice because of something you have read, viewed, or received through PainIQ.

If you are experiencing a medical emergency, call 911 immediately. Do not use PainIQ for emergency medical guidance.

3. Medication Guidance — Important Limitations

PainIQ may discuss medications including gabapentin (Neurontin), pregabalin (Lyrica), and related treatments. All such discussions are educational only. Do not start, stop, reduce, increase, or modify any medication based solely on information obtained from PainIQ. Medication changes must be made under the direct supervision of a licensed prescribing physician who has examined you and established a clinical relationship with you.

Abrupt discontinuation of gabapentin or Lyrica can cause serious withdrawal symptoms and, in some cases, seizures. Never alter your medication regimen without consulting your prescribing physician first.

4. Limitation of Liability

To the fullest extent permitted by applicable law, PainIQ, its physician founders, contributors, employees, affiliates, and technology partners expressly disclaim all liability for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of, or reliance upon, any content or information provided through this platform.

This includes, without limitation, any damages arising from: medication decisions made based on PainIQ content; delays in seeking medical care; misinterpretation of educational information; or reliance on AI-generated responses for personal medical decisions. Your use of PainIQ is entirely at your own risk.

5. AI-Generated Content

PainIQ Pro includes access to an AI assistant that generates responses based on physician-curated medical education frameworks. AI-generated content is not reviewed by a physician in real time, may contain errors or omissions, and must not be used as the basis for medical decisions. The AI assistant is a learning and educational tool only.

6. No Emergency Services

PainIQ does not provide emergency medical services. If you believe you are having a medical emergency — including signs of overdose, severe allergic reaction, difficulty breathing, or thoughts of self-harm — call 911 or go to your nearest emergency room immediately.

7. Privacy

By creating an account, you agree that PainIQ may collect and use your email address, phone number, and usage data to provide and improve the service. We do not sell your personal data. We do not share your data with advertisers. Your health-related queries are used solely to power your educational experience within the platform.

8. Acceptance of Terms

By checking the boxes below and proceeding, you confirm that you have read, understood, and agree to these terms in their entirety. If you do not agree, do not create an account or use PainIQ's services.